Back to all services

How to Cancel QuickBooks Online

Medium

Quick Facts

Customer Service

Step-by-Step Guide

  1. 1Sign in to your QuickBooks Online account.
  2. 2Click the Gear icon (Settings) and select 'Account and settings'.
  3. 3Go to the 'Billing & Subscription' tab.
  4. 4Click 'Cancel subscription' or 'Cancel plan'.
  5. 5Follow the on-screen prompts and select a reason for cancellation.
  6. 6Complete the survey if prompted.
  7. 7Confirm your cancellation to finalize the process.

Switch & Save

Consider these great alternatives to QuickBooks Online:

Setapp

Get access to 240+ premium Mac and iOS apps for one monthly price.

Try Setapp

Xero

Cloud accounting for small businesses

Try Xero

FreshBooks

Invoicing focused, great for freelancers

Try FreshBooks

Switch & Save

Consider these great alternatives to QuickBooks Online:

Setapp

Get access to 240+ premium Mac and iOS apps for one monthly price.

Try Setapp

Xero

Cloud accounting for small businesses

Try Xero

FreshBooks

Invoicing focused, great for freelancers

Try FreshBooks

Last updated: November 28, 2025