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How to Cancel T-Mobile Protection / Assurant device protection

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Quick Facts

Customer Service

Step-by-Step Guide

  1. 1Review your T-Mobile Protection plan details on the T-Mobile website or app.
  2. 2Dial T-Mobile Customer Service at 1-800-937-8997 (or *611 from a T-Mobile phone).
  3. 3Inform the customer service representative that you wish to cancel your device protection plan.
  4. 4Provide your account details for verification as requested by the representative.
  5. 5Confirm the cancellation of your device protection plan and its effective date.
  6. 6Request a cancellation confirmation number or email for your records.

Switch & Save

Consider these great alternatives to T-Mobile Protection / Assurant device protection:

SquareTrade (Allstate Protection Plans)

Comprehensive device protection options available.

Try SquareTrade

Upsie

Affordable extended warranty plans for devices.

Try Upsie

Switch & Save

Consider these great alternatives to T-Mobile Protection / Assurant device protection:

SquareTrade (Allstate Protection Plans)

Comprehensive device protection options available.

Try SquareTrade

Upsie

Affordable extended warranty plans for devices.

Try Upsie

Last updated: November 28, 2025